Effective Date: 01 Aug, 2024
Welcome to Heal with Travelley, a sister concern of Travelley, based in Dhaka, Bangladesh. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you provide directly to us when using our services, including but not limited to:
Personal Identification Information: Name, address, email address, phone number, date of birth, passport details, and other identification details.
Medical Information: Medical history, prescriptions, lab results, and other health-related data required for your medical treatment and consultations.
Payment Information: Credit card details, bank account numbers, and other financial information necessary for processing payments.
Travel Information: Flight details, accommodation preferences, visa details, and other travel-related information.
2. How We Use Your Information
We use your personal information for the following purposes:
Service Provision: To arrange medical appointments, visa processing, travel arrangements, and accommodation as per your requirements.
Telemedicine Services: To facilitate online consultations with doctors and healthcare providers.
Payment Processing: To process payments for services rendered, including travel, medical, and accommodation expenses.
Communication: To communicate with you regarding your appointments, travel arrangements, and other services.
Customer Support: To provide customer support and respond to your inquiries.
Legal Compliance: To comply with legal obligations, such as reporting and auditing requirements.
3. How We Share Your Information
We may share your personal information with:
Healthcare Providers: Hospitals, doctors, and other medical professionals involved in your treatment.
Service Providers: Third-party service providers, including airlines, hotels, and telemedicine platforms, necessary for delivering our services.
Legal Authorities: Government and regulatory authorities as required by law.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage of data is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights concerning your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
Objection: You can object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us at [Insert Contact Information].
6. Cookies
Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and serve targeted advertisements. By using our website, you consent to the use of cookies as described in our Cookies Policy.
Cookies Policy
Effective Date: 01 Aug, 2024
Heal with Travelley uses cookies to improve your browsing experience on our website. This Cookies Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help websites remember your actions and preferences over time.
2. Types of Cookies We Use
Essential Cookies: These cookies are necessary for the functioning of our website and enable you to navigate and use its features.
Performance Cookies: These cookies collect information about how you use our website, such as pages visited and time spent on the site. This helps us improve our website’s performance.
Functionality Cookies: These cookies remember your preferences and choices, such as language or region, to provide a more personalized experience.
Targeting Cookies: These cookies track your browsing habits to deliver relevant advertisements based on your interests.
3. How We Use Cookies
We use cookies to:
Remember your preferences and settings.
Analyze site usage and performance.
Deliver targeted advertisements.
Enhance security and prevent fraud.
4. Managing Your Cookie Preferences
You can manage your cookie preferences through your web browser settings. Most browsers allow you to refuse cookies, delete cookies, or be notified before a cookie is placed on your device. However, disabling cookies may affect the functionality of our website and your user experience.
5. Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our services. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy or Cookies Policy, Please contact us at:
Email: info@healwithtravelley.com
Phone: +8801711372958
Address: Suite No – 24/D, Level – 3, BTI Premier Plaza, Pragatisharani 1212
By using our website, you acknowledge that you have read and understood this Privacy Policy and Cookies Policy and agree to their terms.